Free Collection
You can choose to collect your order from our shop for free. Our collection service is Monday to Friday 10am - 4pm
Please wait until we confirm your order is ready for collection before visiting our shop.
When notified, you can collect your order from our Whisky Shop at 32 Main Road, Kirkoswald, Ayrshire, KA19 8HY.
Please show your confirmation email on your phone or bring a print out with you when you come to collect your order.
Please note that our shop is currently closed to visitors except for the collection of orders during set times.
Orders can be collected Monday to Friday from 10am to 4pm.
Our Collection Point is located in the porch area inside our main front door. Please ring the door bell for assistance and we will be with you as soon as possible.
To keep you and our staff safe, only one person is allowed within our collection area at a time. Please wear a mask and use the hand sanitiser provided.
In the UK, you must be 18 or over to purchase products containing alcohol. We may request to see ID as proof of your age when you collect your order.
We will keep your order for 5 working days after which we will refund your items and return the items to our stock.
UK Delivery
Orders are dispatched Monday to Thursday and can take up to 2 working days to dispatch.
Deliveries within the UK have the option of Free Standard Delivery (3-5 working days) or Express delivery (1-2 working days) from £7.95.
Delivery times are an estimate, we do not offer a guaranteed delivery service.
Standard UK delivery takes 3-5 working days and is available for orders of up to 1.5kg (approx. 1 Bottle)
Express UK Delivery takes 1-2 working days and costs £7.95 for orders up to 5kg (approx. 4 Bottles) and £11.95 for orders that are 5kg to 8kg (approx. 6 Bottles).
You can order a maximum of 6 bottles in one order. Orders of more than one item may be dispatched separately. Please contact us if you are looking to order more than 6 bottles.
Delivery to Europe
Orders are despatched Monday to Thursday and can take up to 2 working days to dispatch.
We can deliver to the following countries within Europe; Ireland, Belgium, Netherlands, Germany, Austria, Luxemburg, France, Spain, Portugal and Italy.
Delivery times are an estimate, we do not offer a guaranteed delivery service.
Standard Delivery takes 1-2 working days for orders up to 5kg (approx. 3 Bottles)
You can order a maximum of 3 bottles in one order. Orders of more than one item may be dispatched separately. Please contact us if you are looking to order more than 3 bottles.
As UK tax has been paid on your order, deliveries within Europe should not be subject to local sales taxes and duties (normally levied at the time the package clears customs). If additional charges require to be paid, these will be the responsibility of the recipient. As customs policies vary widely from country to country and are outwith our control you should contact your local customs office for further information.
Delayed Deliveries
Delivery times are an estimate, we do not offer a guaranteed delivery service.
If your order is likely to be delayed we will do our best to contact you. We do not guarantee delivery times, the above times are an estimate only. If you require a guaranteed delivery, please contact us.
