Collection & Delivery

Christmas Order Deadlines

DELIVERIES:

Mainland Scotland, England and Wales - order by 12 noon on Monday 19th December

Highlands, Islands & Northern Ireland - order by 12 noon on Thursday 15th December

Please remember that our delivery times are an estimate and our couriers can take 2-3 working days to deliver. We do not offer a guaranteed delivery service but will always do everything we can to get your order to you as quickly as possible.

Orders for delivery placed after these dates will be dispatched on our return on Wednesday 11th January.

COLLECTIONS:

The last date an order can be collected from our shop is by 4pm on Saturday 24th December.

Orders for collection placed after 24th December will not be prepared for collection until our return on Wednesday 11th January.

UK Delivery

DELIVERY CHARGES - Orders over £100: FREE. Orders under £100: £6.95.

DISPATCH TIMES - Orders are dispatched Monday to Thursday only. We aim to dispatch orders placed before 12noon the same day.

DELIVERY TIMES - Please allow 3-5 working days for delivery after we have notified you that your order has been sent. Delivery times are an estimate, we do not offer a guaranteed delivery service.

MAXIMUM ORDER SIZE - You can order a maximum of 6 bottles in one order. Orders of more than one item may be dispatched separately. 

FREE COLLECTION

You can choose to collect your order from our shop. Orders are usually available for collection within 24 - 48hrs.

Please wait until we confirm your order is ready for collection before visiting.

When notified, you can collect your order from our Whisky Shop at 32 Main Road, Kirkoswald, Ayrshire, KA19 8HY. Please show your confirmation email on your phone or bring a print-out with you when you come to collect your order.

COLLECTION TIMES - Orders can be collected Monday - Sunday from 10am to 4pm.

PROOF OF AGE - In the UK, you must be 18 or over to purchase products containing alcohol. We may request to seeID as proof of your age when you collect your order.

UNCOLLECTED ORDERS - We will keep your order for 5 working days after which we will refund your items and return the items to our stock.

EU Delivery

We are sorry but we are not able to delivery to EU countries for the time being. We hope to resume our EU delivery service as soon as possible.

Delayed Deliveries

Delivery times are an estimate, we do not offer a guaranteed delivery service. 

If your order is likely to be delayed we will do our best to contact you. We do not guarantee delivery times, the above times are an estimate only. If you require a guaranteed delivery, please contact us.