Shipping policy
UK DELIVERY
DELIVERY CHARGES
- Orders over £120: FREE.
- Orders under 2kg (1 bottle or 1 dram set) : £4.95
- Orders over 2kg (2 bottle or more) : £8.95
HIGHLANDS & ISLANDS AND NORTHERN IRELAND
There are no extra fees for these areas, we delivery to all areas of the UK for the prices stated.
DISPATCH TIMES
Orders are dispatched Monday to Thursday only. We aim to dispatch orders placed before 12noon the same day.
DELIVERY TIMES
Please allow 3-5 working days for delivery after we have notified you that your order has been sent. Delivery times are an estimate, we do not offer a guaranteed delivery service.
MAXIMUM ORDER SIZE
You can order a maximum of 6 bottles in one order. Orders of more than one item may be dispatched separately.
FREE COLLECTION
You can choose to collect your order from our shop. Orders are usually available for collection within 24 - 48hrs.
Please wait until we confirm your order is ready for collection before visiting.
When notified, you can collect your order from our Whisky Shop at 32 Main Road, Kirkoswald, Ayrshire, KA19 8HY. Please show your confirmation email on your phone or bring a print-out with you when you come to collect your order.
COLLECTION TIMES
Orders can be collected Monday - Sunday from 10am to 4pm.
PROOF OF AGE
In the UK, you must be 18 or over to purchase products containing alcohol. We may request to seeID as proof of your age when you collect your order.
UNCOLLECTED ORDERS
We will keep your order for 5 working days after which we will refund your items and return the items to our stock.
EU DELIVERY
We are sorry but we are not able to delivery to EU countries for the time being. We hope to resume our EU delivery service as soon as possible.
DELAYED DELIVERIES
Delivery times are an estimate, we do not offer a guaranteed delivery service.
If your order is likely to be delayed we will do our best to contact you. We do not guarantee delivery times, the above times are an estimate only. If you require a guaranteed delivery, please contact us.
